At Business Coaching (Cambodia) Co., Ltd (“Business Coaching”), we are committed to providing exceptional coaching services to our clients. We stand behind the quality of our services and our goal is to help our clients achieve tangible results in their business. As part of this commitment, we offer a 7 7-point guarantee to ensure complete customer satisfaction.
1. Guarantee of Results
We are confident in the effectiveness of our coaching services, and we guarantee that you will see positive results in your business within 17 weeks of ActionCOACH coaching your company. If you do not see tangible benefits and a return on your investment within this timeframe, we will refund your coaching fee in full.
2. Guarantee of Truthfulness
At Business Coaching, we are dedicated to helping our clients succeed. This means we will always provide honest feedback and advice, no matter how uncomfortable it may be. We will share with you the realities of your business and guide the necessary changes to achieve your goals.
3. Guarantee of Business Education
We understand that every business is unique and may face different challenges. That is why we offer a personalized approach to our coaching services. We also provide a comprehensive “business re-education” to equip you with the knowledge and skills to succeed in your specific industry. We aim to empower you to successfully grow your business and apply your new knowledge to any situation.
4. Guarantee of Confidentiality
At Business Coaching, we respect the confidential and sensitive nature of our clients’ businesses. We guarantee complete confidentiality and will not share any information with third parties without your consent.
5. Guarantee of Personalized Approach
We believe that a one-size-fits-all approach does not work for business coaching. That is why we offer a personalized approach to our services. Our team of experienced coaches will work closely with you to understand your unique business needs and create a tailored coaching plan to help you achieve your goals.
6. Guarantee of Proven System
Our coaching services are backed by a proven system and methodology that is designed to multiply profits in your business. As a client of Business Coaching, you will have complete access to our proprietary system of coaching strategies, systems, programs, and services to drive your business to success.
7. Guarantee of Defining Business Success
We are committed to helping our clients build a commercial, profitable enterprise that works without them. Our 7-Point Guarantee is a testament to our dedication to defining business success and helping our clients achieve it.
Returns and Refunds Process:
In the unlikely event that you are not satisfied with our coaching services and wish to initiate a return or request a refund, please follow the process outlined below:
1. Contact our customer support team at phalim@actioncoach.com within 17 weeks of enrolling in our coaching program.
2. Our team will schedule a meeting with you to discuss your concerns and gather feedback.
3. If it is determined that the coaching program did not meet your expectations, we will initiate a refund of your coaching fee.
4. All refunds will be processed within 30 days of approval and will be made to the original form of payment.
Fees and Costs:
There are no additional fees or costs associated with initiating a return or request for a refund. Please note that any costs incurred by the client, such as travel expenses, are not eligible for refund.
Contact Information:
For any questions or concerns regarding our returns and refunds policy, please contact our customer support team at phalim@actioncoach.com. You can also reach us by mail at GIA Tower, G1625, Sopheakmongkul Street, Sangkat Tonle Bassac, Khan Chamkarmon, Phnom Penh, Cambodia.
We hope you have a great experience with Business Coaching. Our team is dedicated to helping you achieve amazing results in your business. Thank you for choosing us!
This policy is effective as of 4/Feb/2024.